1. Prices & Ordering
1.1 Softair.ee prices are shown in euros and including VAT 20%.
1.2 Softair.ee remains right to change prices.
1.3 When ordering goods with an age limit of 18+, the customer is obliged to indicate his / her personal identification code in the additional information of the order. Topweb OÜ has the right to check the correctness of the personal identification code from the creditinfo.ee database.
2.1 Client can choose payment method banklink, credit card or transfer to our bank account EE222200221070467342
in Swedbank (Bic: HABAEE2X). We accept payments in euros. Some payment methods may not be available in some countrys.
2.2 Client pays 100% in advance to confirm order.
3.1 All the items in stock will be sent out next workday after receiving the payment.
3.2 Backorder items will be completed and sent out usually 2-4 weeks after receiving the payment.
3.3 In case there is stock items and backorder items in same order then order will be completed usually 2-4 weeks after receiving the payment.
4. Returning policy
4.1 According to VÕS § 56 lg 1 client has the right to return ordered items during 14 days from receiving them.
4.2 Returned items have to be in unopened original packages, undamaged and unused.
4.3 Its necessary to apply buying invoice to the returned items.
4.4 Returning transport costs will be covered by client.
4.5 To return items its necessary to send application to our email firstname.lastname@example.org during 14 days after receiveing the order. Application has to consist clients name, product name and the reason of returning.
4.6 Items will be refunded after checking them and not later than 14 days after check.
4.7 If returned item is opened, used or damaged then it will not be refunded and we will hold the item.